Important Information: Printing Process
Dear valued customers,
I want to ensure transparency in my operation and provide you with a clear understanding of the printing process. When you place an order on my website, such as www.950px.de, please be aware that all orders are fulfilled through Printful, a trusted print-on-demand service.
What does this mean for you?
Printing Fulfillment: Your orders are handled entirely by Printful. They handle the printing, packaging, and shipping processes with the utmost care and efficiency.
External Processing: Please note that your order’s processing occurs externally through Printful. This ensures quality and timely delivery of your products.
Commission Structure: As a part of this business model, I receive only a fraction of the final retail price as a commission. This commission covers my costs and supports my work. The images that have been captured, meticulously chosen and edited to this specific style are the ones receiving monetary compensation here.
I value your trust and want to be upfront about our operations. If you have any questions or concerns about our printing process or anything else, please don’t hesitate to contact us at webmaster@950px.de.
Thank you for choosing me for your printing needs.
The return address is by default Printful’s, and is based on where your package was fulfilled:
- Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
- Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
- Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
- Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
- Packages sent out from our UK facility are automatically returned to Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ.
- Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia(phone cases).
- Packages fulfilled by our partner facility in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan.
- Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias – RJ, Brasil.
If you display a return address on your website, we advise you to publish a disclaimer that it should be used only for product returns. All other types of correspondence (notices, letters, etc.) sent to our address will be returned to the sender, as we’re not legally permitted to open correspondence that’s not addressed to us.
Once a return package reaches our facility, we’ll notify you via email. Based on the reason for the return, we’ll decide what the next steps should be. Check out our return policy for more info.
You can also set your own return address if it’s in the US and not a PO box. Please note that if you set your own return address, you will be responsible for your own returns.
To change your return address, go to your Printful Dashboard > Settings > Stores > Returns.
N.B. It’s not possible to use your own address for DHL, UPS, and FedEx shipments. All orders sent through these carriers get returned to our facilities.
If something arrives damaged, send a photo of the damaged goods to webmaster@950px.de.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Keep in mind that if tracking information states an order was delivered but you think you haven’t received it, we won’t take responsibility and reship that order. In that case, any replacements would have to be at your expense.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
All to webmaster@950px.de.
If the recipient’s address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If the package was not returned to sender, then you would have to process a new order to replace the original.